Legal
Cómo recopilamos, usamos y protegemos su información.
Last updated: July 2026
When you book appointments, create an account, or message us, we collect information you provide such as your name, email, phone number, dog profiles, and appointment details.
We use your information to schedule and manage appointments, process payments, communicate about your visits, and improve our services.
If you provide a mobile number while signing up for or using the Lucky Dog Spa, LLC web app, we may use that number to send SMS messages related to your account and our services, including login or verification codes, appointment confirmations, reminders, updates, service communications, and responses to your requests.
Message frequency varies based on your account activity and appointments. You may receive up to 10 messages per appointment visit, plus occasional account verification codes. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us using the information below.
See our Terms of Service and SMS program details.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers only as needed to operate the web app, deliver messages, provide customer support, or comply with law.
Online payments are processed by Stripe. We do not store full card numbers on our servers.
Questions about this policy? Email luckydogspallc@gmail.com or visit our contact page.